Frequently asked questions

Answers about delivery, payment and security.

If you can't find the answer, contact our customer support 24/7.

Price is based on route, weight, volume and selected additional services (fragile cargo, insurance, customs documents).

Yes, our wizard allows adding multiple cargo items with individual parameters and documents. Amounts will be calculated together.

We accept Citadele Klix, Swedbank, Apple Pay / Google Pay, as well as invoices with payment terms for companies.

In the Baltics usually 1-3 days, in EU 3-7 days. Express delivery can also be ordered.

Yes, you can order a return courier through our portal. Cost is proportional to original delivery.

Use the tracking number sent to your email, or log into your account.

Each shipment includes basic insurance up to 500 EUR. You can purchase additional insurance.

Contact customer support at least 24h before scheduled delivery, and we will try to make changes.